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Comment les Usagers Accedent a l'Information Medicale Aux USA: l'Exemple de MEDLINEplus [How Consumers Access Health Information in the USA: The MEDLINEplus Example]
Consumer health information (CHI) systems are becoming a very important tool for health consumers. They "empower consumers to become active, well-informed participants to better manage their health" (Dr. Koop). This paper first analyses the need for such an information, explaining the fragile balance between physicians, health insurances and patients. The example of MEDLINEplus, the site developed by the National Library of Medicine, is used to present the content of major CHI systems and to characterize their audience. Differences between information servers for health professional and for consumers are discussed.